Tel: 07780 603539

Covid-19 Clinic Policy | Osteopaths in Queens Park and Notting Hill

Covid-19 Clinic Policy

The practice has been assessed for risk and the the additional processes put in place. The list below provides an overview of measures taken to adapt the practice in preparation for operating in the current COVID-19 situation.

Risk Assessment Undertaken

A detailed risk assessment was undertaken on the 20th May 2020 following Institute of Osteopathy guidelines and was updated on 4th November 2020. Processes will be reviewed as government guidance changes.

Heightened Cleaning Regimes

  • The treatment room will be cleaned in between each patient
  • Common areas/washroom will be cleaned between before and after every patient
  • Any surfaces at entrance and in hallway leading to treatment room that contact is made with – doorbell, gate, doorpost, gate release button, door handles, will be wiped with a bleach-based detergent before and after each patient.  The hallway floor will be cleaned after every session (4 hours)

Increased protection measures

  • Patients are provided with a type IIR surgical face mask on arrival and should use hand sanitiser on entering the treatment room
  • Patients’ temperatures are taken by contactless thermometer at the door.
  • Treatment room windows are opened for ten minutes between patients in order to allow ventilation.
  • All linens have been removed from the clinic room, including rugs, cushions, plinth and pillow coverings.  Wipe-able pillow slips and plinth cover are now in place.
  • I will be wearing an apron, fluid resistant face mask

Distancing measures put in place

  • Appointments are staggered by at least 20 minutes to allow for cleaning between patients and to avoid patients having to use the waiting area or coming into close proximity with other patients.
  • Patients are asked to not arrive early for their appointment, to bring minimal possessions, and must advise if they intend to bring a chaperone.  Friends and relatives should not attend appointments unless absolutely necessary or if attending with a minor.


I have undertaken training in:

  • Correct handwashing technique best practice
  • Put on/removing and disposing of PPE safely
  • NHS infection control

Pre-screen and telehealth consultations

  • All patients booking an appointment will have telephone pre-screening call to determine whether it is safe and appropriate for them to attend a face-to-face consultation
  • A virtual consultation may be offered in the first instance, either if it is not deemed safe for the patient to attend the clinic, or it is considered that sufficient support can be provided to the patient via a telehealth consultation.